Transition to cloud and user fees for small IT solutions

The senior management team has decided that, from now on, AU will generally establish new IT services in the cloud which is a generic term for delivery of software and IT services via the internet. The decision includes all IT solutions for research, education, public sector consultancy and administration. It is a necessary consequence of the increasing amount of data and the rapidly increasing number of IT solutions following the digitisation of these areas.

I would like to emphasise that there are some clear advantages of using cloud solutions instead of AU’s own infrastructure. It provides a faster and more agile process for AU IT to establish new IT solutions for the employees who need them. Cloud solutions are also more reliable and you can access your data from all computers, tablets and smartphones with internet access.

For most employees, the transition to cloud solutions will not require any specific actions. Communication about the changes will be distributed in step with the move of IT solutions and services to the cloud. You will therefore be informed if you need do something in specific.

However, a number of employees, primarily researchers, have special needs in terms of server capacity for small IT solutions - for example a virtual server with web firewall and database or an open source text annotation tool. In future, also this type of service will be established in the cloud instead of using AU’s own local infrastructure.

If you have special needs in terms of small IT soluations, please contact the local IT support team.

The local IT support team can help clarify whether the special needs can be covered by existing services offered by AU IT’s cloud supplier, so you do not have to buy special systems which must be maintained by external suppliers. The IT support team can also ensure compliance with the tender rules and basic IT security requirements.

Moreover, it is important to be aware of the following. The senior management team has decided that, in future, the employees who have special needs in relation to IT services must pay the costs themselves. This means that AU IT will forward the invoice for the service to the system owner. It is possible for AU IT to put a limit on the costs to ensure that the individual employee does not suddenly have to pay an unexpected bill. 

The local IT support team is ready to help you with answers to the questions you or your employees may have.

At https://medarbejdere.au.dk/en/administration/it/buy-it-equipment-and-software/how-to-order-server-capacity/ you can find information about how to order IT services in the cloud.